Accessibility Statement

Last Updated: June 5, 2026

Naperville.Marketing (operated by Ecom QB LLC) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to guarantee a seamless web browsing experience.

1. Measures to Support Accessibility

We take the following measures to ensure accessibility of our website:

  • Integrate accessibility considerations throughout our website design and development processes.
  • Employ clean semantic HTML and structured CSS styling to support screen readers and keyboard navigation.
  • Maintain a high color contrast ratio between text elements and backgrounds to assist visually impaired visitors.
  • Ensure all primary interactive elements, including appointment booking buttons, are fully keyboard-accessible.

2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our website is designed to be in substantial conformance with WCAG 2.1 Level AA standards. While we strive to meet these guidelines, we recognize that web technologies evolve, and there may be areas of the Site that can be further optimized.

3. Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have difficulty using any part of our Site, please let us know so that we can accommodate you:

Email: policies@naperville.marketing
Physical Address: 📍 55 South Main St., Naperville, IL 60540

We try to respond to feedback within 5 business days and will work diligently to provide alternative methods of access or resolve any technical barriers.

4. Formal Complaints

If you are not satisfied with our response to your accessibility inquiry, you can submit a formal complaint by contacting us directly. We are dedicated to working collaboratively with all visitors to ensure a positive, inclusive, and accessible digital experience.